“I anticipate new winds, new thinking.” Kai Rönnberg’s supervisor Ari Numminen, Vice President Service Mineral Processing at Outotec summarizes his expectations for his employee’s MBA training, as Rönnberg nods on and adds his comments when needed.
Too few companies pay enough attention to allocating effectively the internal talent they have. This is true even in the cases where considerable time is spent identifying and recruiting high potential people and the value of talented people is understood within the organization.
Aalto MBA Journal will be following Kai Rönnberg’s studies until his graduation. Over the next year and a half, Kai Rönnberg will be giving regular updates on his studies, as he reflects on interesting, amusing, and also difficult moments along the way in these interviews for Aalto MBA Journal. His aim is to graduate at the end of 2017, but there is still plenty to do before hitting that milestone.
What happens when an employer hands out a credit card to all of the employees, telling them to use it as they see fit? Why is choosing the right people one of the most important decisions a company makes? Journalist Reetta Räty delved into different workplaces, asking employees and experts what it takes to create a good corporate culture.
Commonly used CRM tools provide important insights, but they don’t actually show where companies lose customers along the customer journey. As today’s customer journeys are increasingly complex, knowing where you lose and win customers becomes crucial for marketing budget allocation, says Jan F. Klein from the Aalto University School of Business.